Official contact details
NYC Black Ride uses the official support channels of DidiBooking / Dragon Byte Design Inc..
- Phone: 929-888-2110
- Email: support@didibooking.com
- WeChat: didibooking
- Registered address: 3436 Union Street, Flushing, NY 11354
Before contacting support
For a new trip, provide pickup, destination, date, time, passengers and luggage. For an existing booking, include the order number. Do not send payment-card data, passwords or identity documents through ordinary chat.
Booking changes
Booking changes, cancellations, refund status and pickup instructions are controlled by the booking confirmation and written DidiBooking support response.